Wiwik Devi · Hesa Downtown Ubud · November 2026
Translated by Google from the guest's language.
What an amazing experience! All the facilities and treatments were very satisfying, from the sauna, hot pool, cold pool, body scrub, facial, to the full body massage. A special thank you to my therapists, Ari and Ayu.
Phenomenal Experience! If you're in Ubud I can't recommend highly enough! It's a tranquil space filled with light. All the staff were cousins polite and the fruit platter was a welcome treat at the end. Not sure about the cold plunge 😅😅 sad that I don't have time to come back for more before I go home. The best bit.... When I booked our group I mentioned a birthday girl and then they surprised all of us with cake, a rose for the birthday girl and sang her happy birthday. All round my favourite experience in Bali.
From the moment you arrive, you are completely taken care of! First with some water and iced tea while the kind staff confirm your treatments. We got the Korean zen treatment and enjoyed every moment - first the hot plunge, cold plunge, and sauna, then a body scrub, followed by an avocado wrap, and then a bubble treatment which was incredibly relaxing. We ended with a Balinese massage that literally put me to sleep. After everything, you change in a designated area. At the end, the staff walks you to a nice, shaded, cool seating area to give you delicious, fresh dragon fruit and papaya and tea. They even surprised us with cake for our honeymoon. I haven't felt this relaxed in a while and would come back again!